Course Access & Refund Policies – Q&A
Q: What is your refund or exchange policy?
A: Due to the digital nature of our courses, all sales are final. We do not offer refunds or exchanges once a course has been purchased. Please review the course details carefully before making your purchase.
Q: When will I get access to the course after purchasing?
A: Courses are generally available within 24–48 hours after payment is received. In many cases, courses are available immediately upon payment. You will receive an email confirmation when your course is ready for access.
Q: Will I receive any confirmation after I purchase a course?
A: Yes. After completing your payment, you will receive an email confirming your purchase. This email will include details about accessing your course and what to expect next.
Q: What if I don’t receive access within 48 hours?
A: If you do not receive your course access information within 48 hours, please contact our support team at info@lawedx.com, and we will assist you promptly.
Q: Can I transfer my course to someone else if I can’t complete it?
A: No. Course purchases are non-transferable. Access is granted only to the individual who purchased the course.
Q: Are there any prerequisites before enrolling in a course?
A: Some courses may have recommended prerequisites, which will be listed on the course description page. Please review course details before purchasing to ensure the course is right for you.
Q: What should I do if I have technical difficulties accessing my course?
A: If you experience any technical issues, please reach out to our support team at info@lawedx.com. We are happy to help troubleshoot and ensure you have full access.
Q: How long do I have access to the course after purchasing?
A: Unless otherwise specified in the course description, you will have lifetime access to the course materials, allowing you to learn at your own pace.