Interpersonal conflicts in the workplace are inevitable and can arise from misunderstandings, personality clashes, competition, or perceived unfair treatment. If not managed properly, these conflicts can escalate into legal disputes involving harassment, discrimination, retaliation, defamation, or workplace violence. Federal and state laws—including Title VII of the Civil Rights Act, the National Labor Relations Act (NLRA), the Americans with Disabilities Act (ADA), and workplace anti-harassment regulations—provide legal guidelines for addressing conflicts in a lawful and professional manner.
This advanced law course provides a thorough analysis of workplace conflict resolution from a legal perspective, focusing on employer obligations, employee rights, dispute resolution strategies, and legal recourse in the event of workplace conflicts. Participants will explore case law, HR policies, best practices for de-escalation, and alternative dispute resolution (ADR) mechanisms.
This course is designed for legal professionals, HR specialists, compliance officers, business executives, and employees seeking to understand their rights and employer obligations regarding workplace conflicts.
Course Objectives
By the end of this course, participants will be able to:
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Understand the legal framework governing workplace interpersonal conflicts.
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Identify employer responsibilities in managing and resolving workplace conflicts.
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Analyze employee rights under workplace harassment, discrimination, and labor laws.
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Evaluate legal considerations for resolving workplace conflicts professionally.
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Examine employer defenses and legal challenges in conflict resolution cases.
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Assess best practices for documenting and addressing workplace conflicts legally.
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Interpret case law involving workplace conflicts and employer liability.
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Develop strategies for effectively navigating HR investigations and dispute resolution processes.
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Understand alternative dispute resolution (ADR) options in workplace conflict resolution.
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Apply legal principles to real-world scenarios involving interpersonal conflicts at work.