Medical bills in the U.S. are notoriously confusing and often inflated with errors. Patients frequently overpay because they don’t know how to read bills, dispute unfair charges, or negotiate with providers. This course provides a step-by-step, practical roadmap for spotting errors, filing disputes, and negotiating affordable settlements. By the end, students will have the skills, scripts, and checklists to handle real-life bills with confidence — protecting both their rights and their wallets.
Course Objectives
By the end of this course, students will be able to:
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Read and interpret medical bills and Explanation of Benefits (EOBs).
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Identify common billing errors and inflated charges.
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Request and review itemized bills effectively.
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File disputes with providers and insurers in a structured, legally sound way.
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Draft persuasive appeal and negotiation letters.
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Communicate confidently with billing departments and collection agencies.
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Use legal protections (ACA, ERISA, No Surprises Act) to strengthen disputes.
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Negotiate reduced balances, settlements, or payment plans.
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Develop a repeatable system for handling future bills.
